Returns and Exchanges
Oh, the products we’ve agonized over for years didn’t do it for you? You must have some pretty high expectations there, partner. But don’t worry…we aren't mad... we're just... disappointed.
Nevertheless, we aim to please and make sure you are made whole:
FORMULA & FLAVOR PROMISE
S*** Happens! Returns, refunds, & exchanges can be made, NO QUESTIONS ASKED 30 days from the delivery date of your order. This policy encompasses the following reasons.
- Not Satisfied with Flavor: It’s okay you didn’t like the flavor because it wasn’t Rainbow Unicorn Sparkle Passionfruity enough.
- Damaged Container or Broken Seal: The container could not contain the awesomeness of our formulas, and it arrived damaged, or the top was pre-maturely popped due to its excitement.
- Not Satisfied with Product: Our formula didn’t satisfy your adrenaline caffeine junkie desires or unrealistic expectations of supplements.
- Any Other Reason: Maybe you don’t like us…to which we say, “Meh.”
If this sounds like you or how your significant other and mom describe you, you’re eligible for a 100% refund on your order.
Your return should be processed 3-5 business days from the date we receive your item.
Return Address:
2842 9th Ave SW, #4,
Watertown South Dakota 57201, United States
FOR NON-SUPPLEMENTS
Returns are available, NO QUESTIONS ASKED 30 days from the delivery date of your order.
All items must be in pristine, like-new, display quality conditions with no fraying, tearing, cracking, or any other -ing condition to be eligible for returns. Since we’re not a massive company (yet), each return will be hand-inspected, and your refund should be processed in 3-5 business days.
FOR AMAZON PURCHASES
Double dipping isn’t allowed at the chip bowl or here. If you ordered from Amazon, please get your return processed there.
Now, if there was an issue with caking or the condition in which you received your product…we encourage you to buy from us as we will probably pour more love into each purchased package than our Amazon overlords.
FOR SALE ITEMS
No price adjustment for sale items. You are only eligible to receive a return or exchange for the same value of the purchased item.
CONTACT US
If you have any questions, email builder@buildfastformula.com